Analytics & reporting

Numbers that help
you decide.

You do not need more charts simply because they are available. You need a reliable view of what people are doing, what it costs and where to focus next.

In plain English

What it means.
Why it matters.

Analytics is the collection and interpretation of information about your marketing and customer journey. I help you choose useful measures, check how they are recorded and turn the available evidence into practical decisions.

If a form is not measured, a campaign may look ineffective. If every click is treated as a lead, it may look better than it is. Clear definitions and sensible checks help you avoid decisions based on misleading numbers.

The practical work

What I can
help you do.

We select the work together.
Scope and time are agreed before it starts.

01

Choose meaningful measures

Start with your business question. Define useful actions such as completed enquiries, bookings or purchases, and distinguish them from views and clicks.

02

Review tracking

Check the agreed analytics setup and important customer actions. Identify missing, duplicated or inconsistent information and arrange proportionate fixes.

03

Connect the picture

Bring together relevant website, campaign and CRM information where access and tools allow. Explain what can and cannot be linked reliably.

04

Explain the next step

Create a concise report with context, limitations and recommended actions, rather than a collection of unexplained charts.

Something you can use

What you
come away with.

Depending on the agreed work:

  • A measurement plan with clear definitions.
  • Agreed tracking checks or fixes, with validation notes.
  • A focused report or dashboard and a prioritised action list.
An example, not a promise

How it could
look in practice.

If adverts appear to produce enquiries but sales are unclear, we might compare campaign records with the CRM and review how leads are labelled. The useful outcome is a better view of enquiry quality and follow-up, even when attribution remains incomplete.

How we judge progress

We check whether key actions record correctly and whether the report answers the original question. Over time, we can assess acquisition cost, conversion or retention using consistent definitions. Estimates and missing data are labelled.

The right level of support

Scope comes
before commitment.

Marketing Strategy can review the evidence and recommend improvements. Strategy & Delivery and the two leadership packages can include agreed measurement setup, reporting and review within their hours.

Consent choices, browser restrictions, platform differences and incomplete records can all limit measurement. No tool captures every journey. Specialist data engineering, extensive migrations and complex dashboards need a separate scope where they exceed the retainer.

Availability, platform fit and delivery dates are confirmed before work begins. Services describe what we can agree to work on; your package sets the time available.

See prices, hours and how they work
A conversation comes first

Let’s start with
what you need.

Tell me what you are working towards, what feels stuck and where you would welcome support. We can agree a realistic starting point.