Sending free products to bloggers without making the relationship clear can mislead readers. But the existence of an incentive is not the whole question. I am more interested in whether the audience can understand the relationship and whether the endorsement describes an honest experience.
The US Federal Trade Commission’s guidance requires endorsements to reflect honest opinions and experiences. A material connection that could affect an endorsement’s weight or credibility needs appropriate disclosure when the audience would not reasonably expect it (FTC, 2023). A free product can be such a connection. The point is to make the commercial relationship visible, not to assume that receiving a product automatically makes every opinion false.
Healthcare offers a separate illustration of why financial relationships need visibility, although it operates under its own rules. The US Open Payments system requires covered manufacturers and group purchasing organisations to report specified payments and transfers of value to covered recipients, including physicians. That information can help people identify potential conflicts of interest (CMS, n.d.). Disclosure is one part of accountability; it does not, by itself, establish that every arrangement is appropriate.
From a marketing perspective, source credibility matters too. People evaluate persuasive messages partly through the expertise and trustworthiness of the communicator (Hovland & Weiss, 1951). Someone who genuinely uses a product and understands it may have a useful opinion even when compensation is involved. The audience still needs enough information to judge that opinion for itself.
The persuasion knowledge model offers another useful perspective: consumers interpret messages in light of what they understand about the persuader’s aims and methods (Friestad & Wright, 1994). Disclosure gives them information with which to make that judgement. It does not require them either to reject every endorsement or to accept it uncritically.
For a brand sending products to a blogger, the practical question is therefore not simply whether gifting is common. It is whether the relationship is made clear and the resulting account reflects genuine product experience. A persuasive story should be able to survive that transparency.
The broader question remains interesting. If an influencer or professional genuinely uses a product and believes in it, does compensation automatically undermine the truth of what they say? Or are audiences asking for something more specific: an honest account of both the experience and the relationship behind it?
References.
- De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers. International Journal of Advertising, 36(5), 798–828.
- Friestad, M., & Wright, P. (1994). The persuasion knowledge model. Journal of Consumer Research, 21(1), 1–31.
- Hovland, C. I., & Weiss, W. (1951). The influence of source credibility on communication effectiveness. Public Opinion Quarterly, 15(4), 635–650.
- Federal Trade Commission. (2023). Guides concerning the use of endorsements and testimonials in advertising. https://www.ftc.gov/business-guidance/advertising-marketing/endorsements-influencers-reviews
- Centers for Medicare & Medicaid Services. (n.d.). Open Payments reporting entities. https://www.cms.gov/priorities/key-initiatives/open-payments/program-participants/reporting-entities
